FSC

Privacy Policy

Protecting Your Privacy and Personal Information
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Privacy Policy for DG EMPLOYEE (FSC Mitra)

Welcome to DG EMPLOYEE (FSC Mitra). Protecting your privacy and maintaining the security of your personal information is important to us.

This Privacy Policy explains how DG EMPLOYEE collects, uses, stores, and safeguards your information when you use our mobile application and related enterprise services.

By accessing or using DG EMPLOYEE, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Location Information

DG EMPLOYEE collects and processes location data to enable core workforce and field management features.

  • Precise and approximate location: We collect GPS and network-based location data while you use the application to verify branch visits, record duty check-ins, record field work, and validate travel expense claims.
  • Background location access: If enabled, the app may collect location data in the background, including when the app is closed or not actively in use. This is used for automatic field route logging, real-time duty tracking, and attendance verification during active work hours.
  • Location data is used only for authorized internal company operations, employee shift attendance, and travel verification.
  • We do not sell or share your location data with third parties for advertising or marketing purposes.

Personal Information

We may collect the following personal information:

  • Full Name
  • Mobile Number and Phone Number
  • Email Address
  • Employee ID
  • Designation
  • Department
  • Profile Details
  • Organization Account Information

Device and Technical Information

We may collect certain technical information about the device and application, including:

  • Device Model
  • Operating System Version
  • Unique Device Identifiers
  • Network Connection Details
  • IP Address
  • App Usage Statistics
  • Crash Logs
  • Diagnostic Information

2. How We Use Your Information

We use the collected information for the following purposes:

  • Attendance and Shift Management: To mark daily check-in and check-out and verify on-site employee presence.
  • Field and Travel Verification: To calculate travel routes and distances for travel and expense reimbursement purposes.
  • Task and Duty Allocation: To assign branch visits and operational tasks efficiently.
  • Account Administration: To authenticate user identity, manage secure logins, and prevent unauthorized access.
  • Service Improvement: To diagnose technical issues, improve app stability, and provide customer support.

3. Data Sharing and Disclosure

DG EMPLOYEE does not sell, rent, or trade your personal or location data to third parties.

Information may be shared only in the following circumstances:

  • With Your Employer or Organization: Data may be shared with authorized administrators and managers within your organization for official employment management purposes.
  • Authorized Service Providers: Information may be processed by secure cloud hosting, database, and backend infrastructure providers that help us operate the platform.
  • Legal Compliance: Information may be disclosed when required by applicable law, regulation, court order, or authorized government authority.

4. Data Security and Storage

We implement appropriate administrative, physical, and technical safeguards to protect your personal and location data against unauthorized access, alteration, disclosure, or destruction.

All data transmitted between the mobile application and our servers is encrypted using Secure Sockets Layer (SSL/TLS) technology.

5. Data Retention and Deletion

We retain personal and location information only for as long as necessary to fulfill the business purposes described in this Privacy Policy or as required by your employing organization and applicable laws.

Users or organization administrators may request data deletion or account termination by contacting our support team.

6. User Rights and Permissions

You have the right to grant, modify, or revoke location and other application permissions at any time through your mobile device settings.

Please note that disabling location access may prevent the application from properly recording attendance or processing travel expense claims.

7. Children's Privacy

DG EMPLOYEE is an enterprise workforce management application designed for employees and authorized staff.

We do not knowingly collect or solicit personal information from children under the age of 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Organization: DG EMPLOYEE / FSC Mitra

Website: https://dgefsc.com

Email: support@dgefsc.com